Published: 21.2.2025.
Delivery of bus ticket vending machines for ARRIVA CROATIA
The second series of ACASSA KARTOMAT M3 self-service ticketing terminals has been delivered to ARRIVA CROATIA, the leading bus transport service provider in Croatia, which covers a wide range of services, primarily local, intercity and international bus transport. The carrier provides its passengers with safe and advanced mobility solutions therefore, the delivery of ACASSA KARTOMAT M3 self-service terminals is an additional solution that will undoubtedly contribute to reducing crowds at points of sale and simplify the sales process, especially outside the working hours of specific points of sale that have so far operated in one shift. Ticket sales from 0 to 24 hours bring numerous advantages for passengers, as well as the ability to be informed at any time about the timetable, prices, and conditions, while foreign users will see the advantage when using ticket machines and its multilingual system.
Ticket machine users can now quickly and safely purchase a one-way or return ticket, book their return, extend term tickets (student, high school, student, worker tickets), and use the vouchers and loyalty cards they receive to collect/use points. Therefore, these ticketing terminals also provide all the functionalities and services that can be obtained using web sales or a mobile application, including now also the option to extend the term card. Using the ticket machine application is very simple and user-friendly, starting from the home screen to selecting the departure and arrival stations with the option of automatically filling in the departure station, choosing the type of ticket (one-way, return with a return date or open return), selecting the line and available tickets within the line, saving items to the cart and finally paying. The ticket machines delivered for ARRIVA allow payment via bank cards and cash, as well as refunds of excess money paid in coins and banknotes, and they also have a built-in COMBO reader for RFID/NFC cards and 1D/2D barcodes. An uninterruptible power supply UPS will enable the smooth operation of the ticket machine even if there is an unexpected interruption of the electricity supply.
Penta's ACCASA KARTOMAT M3 is a self-service multimedia, multilingual and multi-purpose electronic payment terminal that actually covers a very wide range of ticket sales, entrance fees, voucher top-ups, bill payments and loyalty program participation. The main feature of this device is the ease of use of the touch screen and navigation using instructions on the large screen in the form of animation. The hardware and software of the ticket vending machines are developed by our experts, enabling us to respond to our customer's individual needs and wishes and offer a high-quality, comprehensive solution. All our devices are supported by stable software and designed using high-quality components, and in addition to being easy to use, they are also easy to service and maintain. In light of changing payment requirements for ticket sales, various payment methods can be integrated into our systems. These self-service devices connect customers with administration, providing statistical and detailed information while reducing financial costs and directing labour to other areas/departments.
Penta has many years of experience developing urban solutions that drive the development of more automated, sustainable, and intelligent cities. Today, smart cities are an inevitable paradigm for progress, inseparable from the modernization of urban mobility. Therefore, the automation of services has long been recognized as a need and imperative.